What if I forgot my User Name?

First, it is important to note that your user name is case sensitive. For example, when you created your account, you entered Mary Smith. So, when you try to log-in, it has to be entered in the same format - capital M, capital S, and a space between the first and last name.

PS: Also, make sure your CAPS LOCK is not on. :)

If you are still encountering issues, please email us. We will be happy to check your records and send you a copy of your user name.